NEW YORK ā Retailers used giveaways and big discounts to reward U.S. shoppers who ventured out for Black Friday even as earlier offers, the prospect of better bargains in the days ahead and the ease of e-commerce drained much of the excitement from the holiday shopping season's much-hyped kickoff.
Frequent deals throughout the month and more awaiting on Cyber Monday gave consumers less of a reason to squabble over store shelves while trying to get their hands on TVs or toys. But shopping malls and merchants big and small used the day after Thanksgiving to entice customers into physical stores at a time when many prefer to browse and buy online.
Some Target shoppers lined up as early as 11:30 p.m. on Thanksgiving Day to get their hands on an exclusive book devoted to Taylor Swiftās Eras Tour and a bonus edition of her āThe Tortured Poets Department: The Anthologyā album. Although both will be available purchase online starting Saturday, many locations sold out their supply of the products, the discount retailer said.
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At a Target in Southfield, Michigan, a few miles north of Detroit, Marge Evans, 32, used her cellphone to take and send photos of shirts, sweaters and other apparel with Black Friday markdowns. Her shopping cart was full, but she was shopping for an upcoming cruise with her fiance, not Christmas.
āIāll see what things are looking like the first week in January,āthe 32-year-old massage therapist said. āReally, after the holidays are over is when the real deals come through. They get rid of everything.ā
Industry analysts observed Black Friday shoppers displaying the same choosy, deal-driven behavior many U.S. consumers exhibited all year while adjusting prices after the period of inflation that started toward the end of the coronavirus pandemic.
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At many stores, the huge crowds of Black Fridays past never returned after the pandemic. A Walmart in Germantown, Maryland, had only half of the parking spots filled on Friday morning. Some shoppers were returning items or buying groceries.
Bharatharaj Moruejsan, a 35-year-old software engineer, decided to check out Walmart's offers because he was jet-lagged after returning from a month-long family vacation to India. He scored an iPad for his 1-year-old daughter for $250, 32% off its original $370 price tag.
āThatās a good deal,ā Moruejsan said.
After visiting stores and shopping centers on Long Island, Marshal Cohen, chief retail adviser at market research firm Circana, said that apart from people lining up for Target's Taylor Swift merchandise, the number of shoppers appeared typical.
āThe spreading out of the holidays has created the lack of need and lack of urgency,ā said Cohen, who had a 20-person team monitoring crowds nationwide. āThis is going to be a long, slow, tedious processā of getting shoppers to buy, he said.
Michael Brown, a partner at management consulting firm Kearney, saw no lines at the Westfield Garden State Plaza in Paramus, New Jersey, 10 minutes before the 7 a.m. opening.
āItās not the old Black Friday that we used to know,ā he said.
Retailers that offered at least 40% off drove shoppersā attention, according to Brown. For example, Forever 21 had 50% to 70% discounts and had lines to the stores, while H&M, which offered 30% discounts, was relatively quiet.
Enough consumers still enjoy holiday shopping in person that Black Friday nonetheless was expected to retain its crown remains the biggest day of the year for retail foot traffic in the U.S., according to retail technology company Sensormatic Solutions.
At Macyās Herald Square in Manhattan, the setting for the 1947 Christmas movie āMiracle on 34th Street,ā a steady stream of shoppers early Friday found some shoes and handbags priced half-off, special occasion dresses marked down by 30%, and 60% off the store's luxury bedding brand.
Keressa Clark, 50, and her daughter Morghan, 27, who were visiting New York from Wilmington, North Carolina, arrived at 6:15 a.m.
"I am actually shocked to see so many Black Friday deals because so many things are online,ā Morghan Clark said.
Karessa Clark, who works as a nurse practitioner, said President-elect Donald Trumpās pending return to the White House made her feel better about the economy. She plans to spend $2,000 this holiday season, about $500 more than a year ago.
Julie Rambo, a retired school teacher, shoved aside her worries about the incoming Trump administration as she shopped with her grandchildren at the Target in Southfield, Michigan.
Rambo, 74, said she was ātotally, completely scared of tariffs because Iām still going to need an automobile,ā but it was a problem to confront later. As she does each year, she was primarily looking for Christmas gifts through a prison ministry for children with parents who are incarcerated.
āAs weāre shopping, we find things for ourselves too,ā Rambo said.
Online sales figures from Thanksgiving Day gave retailers a reason to remain hopeful for a lucrative end to the year.
Vivek Pandya, the lead analyst at Adobe Digital Insights, said consumers spent a record $6.1 billion online Thursday, 8.8% more than on Thanksgiving last year. Bigger-than-expected discounts helped spur spending on electronics, apparel and other categories, Pandya said.
Across the board, Black Friday weekend discounts should peak at 30% on Cyber Monday and then retreat to around 15%, according to Adobeās research.
Analysts forecast a solid holiday shopping season overall in the U.S., though perhaps not as robust as last year. Retailers were even more under the gun to get shoppers in to buy early and in bulk since there are five fewer days between Thanksgiving and Christmas this year.